Health Services

Audiocare Refill Line

All refills must be called into the Pharmacy Audiocare refill line 1-800-377-1723. Turnaround time for refill requests are 3 business days. For detailed instructions on how to use Audiocare system, please see below.

For Phone Refills at ATAMMC, Fort Belvoir Exchange, DiLorenzo, Dumfries, and Fairfax

  • Step 1: Call 1-800-377-1723, option 2 for pickup at an Army facility
  • Step 2: For facilities in Virginia, option 2
  • Step 3:
    • For Fort Belvoir Exchange Pharmacy, option 1
    • For Dumfries Pharmacy, option 2
    • For Fairfax Pharmacy, option 3
    • For DiLorenzo ScriptCenter Pharmacy, option 5
    • For ATAMMC ScriptCenter, option 6
    • For Dumfries ScriptCenter, option 8
    • For Fairfax ScriptCenter, option 9
  • Step 4: To refill or check the status of prescriptions, option 1
  • Step 5: Enter the last four numbers of the sponsor’s social security number, and then #
  • Step 6: Enter the eight digits of the prescription number, and #
  • Step 7:
    • To refill the prescription, option 1
    • To check the status of the prescription, option 2
    • The system will then inform you if the prescription is able to be refilled and when it will be ready

ATAMMC Hospital Pharmacy

Location

Oaks Pavilion, Floor 1, Room O1.700
9600 DeWitt Loop
Fort Belvoir, VA 22060

Phone

Main

571-231-3224, Option 2

Pharmacy Refills

1-800-377-1723

Hours

Monday–Friday: 7 a.m. to 6 p.m.
Saturday: 9 a.m. to 5 p.m.
Sunday and Holidays: Closed

Links

Prescription Activation Information

Audiocare Refill Line
e-Prescribing
Poison Prevention
Q-Anywhere
Storing Medication
Taking Medication

Exchange Pharmacy

Location

Fort Belvoir Exchange
8651 John J. Kingman Road,
Fort Belvoir, VA 22060

Phone

571-231-3224, Option 2

Hours

Monday–Friday: 8 a.m. to 5 p.m.
Saturday: 8 a.m. to 1 p.m.
Sunday and Holidays: Closed

DiLorenzo Pharmacy

DiLorenzo Pharmacy is available to DoD beneficiaries who have been granted access to the Pentagon

Location

The Pentagon, Concourse (2D1076)
Across from the Fort America Store
Washington, D.C. 20310

Phone

Main

703-692-8692

Pharmacy Refills

1-800-377-1723

Hours

Monday–Friday: 9 a.m. to 3 p.m.
Weekends and Holidays: Closed

Third Thursday of each Month:
Closed from Noon to 3 p.m. for training

Links

Q-Anywhere Web Portal

Dumfries Pharmacy

Location

3700 Fettler Park Drive
Dumfries, VA 22025

Phone

Main

703-441-7690

Pharmacy Refills

1-800-377-1723

Hours

Main

Monday–Friday: 7 a.m. to 7 p.m.
Saturday: 7 a.m. to 1 p.m.
Sunday and Holidays: Closed

Drive-Thru

​Monday–Friday: 7 a.m. to 7 p.m.
Saturday: 7 a.m. to 1 p.m.
Sunday and Holidays: Closed

NOTE: Last patient check-in for Pharmacy Drive-Thru is 30 min. before closing time.

Fairfax Pharmacy

Location

4375 Fair Lakes Court
Fairfax, VA 22033

Phone

Main

571-432-2790

Pharmacy Refills

1-800-377-1723

Hours

Monday–Friday: 7 a.m. to 7 p.m.
Saturday: 7 a.m. to 1 p.m.
Sunday and Holidays: Closed

Don't forget to keep your family's information up to date in DEERS!