COVID-19 Guidance
COVID treatment
It's important to follow CDC guidelines to help stop the spread of COVID-19. The more steps you and your family can take to prevent the spread of COVID-19, the safer you'll be.
It’s also important to identify the symptoms of COVID-19 and know when to seek help. COVID-19 affects people in different ways. Infected people have reported a wide range of symptoms—from mild symptoms to severe illness.
If you need emergency care:
- Dial 911.
- Go to the emergency room.
If you’re concerned about COVID-19 symptoms, or if you have other health questions, you can:
- Call the MHS Nurse Advice Line at 800-TRICARE (874-2273), option 1.
- Contact your primary care manager. You can use secure messaging through MHS GENESIS patient portal, if preferred.
- Contact your regional contractor via their customer service number.
- Call your military hospital or clinic appointment line and ask to speak with your team nurse.
- Schedule a virtual appointment with your primary care manager using your patient portal. Many civilian providers offer telehealth appointments, too.
To get care or testing for COVID-19, please follow the rules of your TRICARE health plan. Call your regional contractor or your military hospital or clinic for more information.
COVID vaccines
Follow the CDC recommendations for COVID-19 vaccines to protect against serious illness from COVID-19.
Vaccination remains the best protection against COVID-19-related hospitalization and death. Vaccination also reduces your chance of suffering the effects of Long COVID, which can develop during or following acute infection and last for an extended duration.
Check with your military hospital or clinic, pharmacy, or health care provider for availability and how to schedule an appointment to get the vaccine.
Learn more at Vaccines.gov.