Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

Alexander T. Augusta Military Medical Center FAQs

How do I get on post?
How do I get to Fort Belvoir?
- From Richmond, via I-95 North
- From Washington, via I-95 South
My loved one is a patient at A.T. Augusta Military Medical Center. How can I contact them?
Where can I park at the hospital?
Who do I contact if I have a comment, question or concern about my care?
Women's Health
- Do I need a referral to be seen at the Women's Health Clinic?
- My primary care manager just put in a referral for me. Can I call right away to book my appointment?
- When do I get my pregnancy profile?
- I just called and was told that my referral has expired. Why is that?
- I just transferred from another facility, and I’m pregnant. Do I need to bring my medical record to my first appointment?
- I read somewhere that the clinic offers flu shots to its patients. Can my family members and I get vaccinated there during my next visit?
- My provider just put in an order for me to have some labs drawn. What are the laboratory hours?
- I’m planning to deliver at Fort Belvoir Community Hospital. This means that my OB care has to be at the Women’s Health Clinic, right?
- I’m being seen at one of the satellite clinics. Do I need an OB registration again when transferring my care at 36 weeks?
Exceptional Family Member Program
- Who is an Exceptional Family Member?
- Is the Exceptional Family Program Mandatory?
- How do I enroll in the Exceptional Family Member Program?
- If my family member is enrolled in the Exceptional Family Member Program can my family go with me overseas?
- Does enrollment have any impact on the service member's career?
- What are the benefits of enrollment in EFMP?
- What is the ECHO Program?

Pharmacy FAQs

How do I know if my prescription is covered?
Can my network provider send controlled substances prescriptions electronically?
Can I refill a prescription if the last fill was not at a military pharmacy?
Can I pick up medications for another person?
What is the difference between a new, refill, and renewal prescription?
What if I need a non-formulary or non-stocked medication?
What do I do if my medication is out of stock?
I’m deploying. How can I fill my prescriptions?

Sports Physical & School Physical Rodeo Day FAQs

What is the Sports Physical & School Physical Rodeo Day?
When and where is the School and Sports Physical Rodeo being held?
How does the rodeo day appointment work?
What should I bring to my appointment, and where can I find the forms?
Does this replace my child's annual well-child exam?
Does my child need a physical every year?
Who is eligible for this service?
My child is going to pre-school and needs a physical. Can I schedule during the sports physical rodeo?
My child is going to college and needs a physical. Can I schedule during the sports physical rodeo?
Are there still appointments available?
How do I schedule an appointment?
Can I request a specific provider?
Do you accept walk-in patients?
What time will walk-ins going to be accepted?
What happens if all appointments are booked?
Can you complete additional forms like asthma action plans or medication forms during my appointment?
Can you order medication refills during my appointment?
Can my child receive immunizations (vaccines) at the rodeo?

TRICARE FAQs

Military Health System FAQs

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Patient Resources

Frequently Asked Questions (FAQs)

Alexander T. Augusta Military Medical Center FAQs

Pharmacy FAQs

Sports Physical & School Physical Rodeo Day FAQs

TRICARE FAQs

Military Health System FAQs

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