Appointments & Referrals
If you have a medical emergency, please call 911 or proceed to the nearest emergency room.
ATTENTION: Extended wait times
As the NCR Market continues with its transition to MHS GENESIS, the IRMAC is experiencing extended wait times. We thank you for your patience as we continue to work through our technological challenges.
Referrals and Authorizations
Information for referrals and authorization can be found on the TRICARE website.
Need an appointment?
All appointments can be made by calling IRMAC One Number. If you're looking for a primary care provider or a specialist for treatment or a second opinion, please use one of the methods listed below:
Specialty requests
Access to care
If you need to get care at Alexander T. Augusta Military Medical Center (ATAMMC), formerly Fort Belvoir Community Hospital, the priorities for getting appointments are identified in Department of Defense policy and are listed below:
- Active duty service members
- Active duty family members enrolled in TRICARE Prime or TRICARE Young Adult – Prime Option
All others can get care if space is available after ATAMMC has met the health care needs of the three categories listed above within DOD access standards. This includes:
- Active duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option
- Retired service members and their eligible family members
- DOD civilians and contractors
All patients, including those listed for space-available care, can continue to visit our
emergency room and fill prescriptions at any of our
pharmacies.
How do I find a civilian provider in Virginia?
The TRICARE East and West Networks have established a network of qualified providers in across the Continental US for TRICARE beneficiaries. To find a provider near you, search the TRICARE East Network Directories.
Have COVID-19 or Flu Symptoms?
Stay at home and call the Military Health System Nurse Advice Line. A registered nurse will help assess your symptoms. If needed, a virtual visit can be coordinated with a healthcare provider. The MHS Nurse Advice Line provides health care support to TRICARE beneficiaries 24/7.
My Military Health Scheduled Virtual Visits
Beginning December 6, 2024, My Military Health Virtual Visits is the new and improved platform for virtual care. Connect more quickly and reliably with patients, wherever they are. Virtual Visits provides a range of performance improvements for both patients and providers. The integration with MHS GENESIS features centralized workflows for easy access to patient charts, referrals, and more. Learn more>>