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Getting Care

Beginning Dec. 6, 2024, MMHSVV is replacing MHS Video Connect as your new platform for virtual care and will integrate with MHS GENESIS for seamless engagement for patients and care teams, all from one location.

MHS Video Connect

Need to see a doctor but you can’t get to the clinic? Use MHS Video Connect! MHS Video Connect is a secure, live video connection to your military provider here at Alexander T. Augusta Military Medical Center (ATAMMC), formerly Fort Belvoir Community Hospital.

All you need to use MHS Video Connect is the following:

  • An email account so your provider can send you a link to join the virtual treatment room for your appointment.
  • Any web-enabled device with a camera, microphone, and speakers (computer, tablet, or smartphone) with internet access. 

How It Works

On the Day of Your Video Visit

  • Open the email with the link to your appointment
  • Click the link or copy and paste it into your web browser
  • Join a few minutes early to meet with your provider
  • Enter all required information, including your current physical location, in case you need emergency services during your video visit
  • Make sure your microphone, camera, and audio are turned on before you click “Start”

Wait until your care team arrives, and discuss your health needs with your doctor. Once the visit is finished, click “Disconnect” to exit your virtual visit.  

NOTE: The current versions of Google Chrome or Safari work the best.

To learn more about MHS Video Connect visit Health.mil/MHSVideoConnect.

Don't forget to keep your family's information up to date in DEERS!