DiLorenzo Pentagon Health Clinic Primary Care
(Soldier Centered Medical Home)
DiLorenzo Pentagon Health Clinic Soldier Centered Medical Home (formerly known as the Primary Care Clinic) provides acute and routine care services to approximately 6,600 enrolled active duty and VIP personnel assigned to the Pentagon. We are a tri-service clinic in both patient enrollment and staff. We average about 1,800 outpatient visits monthly. The Soldier Centered Medical Home is comprised of hardworking staff consisting of physicians, physician assistants (PAs), nurse practitioners (NPs) nurses, licensed practical nurses (LPNs), certified nursing assistants, medical assistants, and clerks. The teams are directly supported by wellness, dietary, behavioral health, case management, pharmacy, administrative, and other services. Active duty servicemembers who have access to the Pentagon are eligible for enrollment at DPHC. The DPHC Soldier Centered Medical Home is recognized by The Joint Commission as a Primary Care Medical Home (PCMH). It is a member of the network of PCMHs in our sister facilities across the Defense Health Agency National Capital Region Network (DHA NCR). In the SCMH, patients are the center of a care plan, and high-quality care is driven by a team of health care professionals (“patient-centered, provider-led, team-driven”). Emphasis is placed on access to care, visit continuity with one’s provider, and responsive services within an integrated referral network and patient satisfaction. Click Here for more information on PCMH.
Making Appointments
The Integrated Referral Management and Appointment Call Center (IRMAC) can assist you with scheduling your appointment when you contact them at 1-855-CAPMED1 (227-6331) from 6:30 a.m. to 4 p.m. OR you can also use the MHS GENESIS Patient Portal, 24 hours a day, 7 days a week.
We offer several different types of appointments for various needs
- ACUTE: Scheduled within 24 hours for acute conditions that may worsen without treatment in the next 3 days.
- ​ESTABLISHED: For evaluation and follow-up of new or chronic health problems, referrals, new medication requests, and well-women exams.
Secure Messaging
MHS GENESIS Patient Portal connects patients with healthcare providers and teams and allows for the secure exchange of health information and communications. The portal allows you to review your health record, securely send messages and documents to your doctor, request prescription refills, and access educational content.
Telephone Consult (T-Con) Services and Secure Messaging
Not all health care requires an appointment with a provider. Certain requests can be sent to a provider in the form of a telephone consult, an electronic message transcribed in our medical computer system. T-Cons are initiated by calling the appointment line 703-692-8810. Your provider or nurse will contact you within three (3) business days. Please ensure your contact information is updated.
Requests that are appropriate for Secure Messaging or Telephone Consults include:
- Obtaining lab and radiology results
- ​Renewing expired prescriptions (some exclusions/conditions may apply)
- Name, dose and frequency of medication MUST be known
- Narcotics and controlled drugs are refilled only by appointment
- Renewing an expired or updating authorization for an existing specialty consult/referral
Primary Care Behavioral Health
The DPHC Primary Care Behavioral Health consultation service (PCBF) is a program for enrolled patients within the DPHC Soldier Centered Medical Home. Our purpose is to assist with habits, behaviors, stress, worry or emotional concerns. We can help with many problems including smoking cessation, sleep, chronic pain, weight loss, alcohol use, depression, anxiety, anger issues, diabetes, hypertension, and much more! We can offer same day or the next day appointments and they are usually no longer than 30 minuntes. The PCBH staff are the experts in behavioral treatment and medication adherence. We have a team that consists of a licensed clinical psychologist and a registered nurse.
Nurse of the Day (NOD)
A triage nurse is available during normal duty hours to evaluate acute or urgent conditions on a walk-in basis (this has replaced traditional Sick Call). The NOD will assess your medical complaint and determine the appropriate course of care, whether it is scheduling a routine appointment, self-care recommendations, or a same day visit with a medical provider.
What to Bring to Your Appointment
- Medical record (if record is not maintained at DPHC)
- List of current medications including name and dosage and refill needs
- Other medical information (i.e. notes from emergency room)
- List of written questions for your medical provider