Visitor Guidelines

The local HPCON level and medical necessity may dictate processes that are more restrictive than shown below. If you have any questions about the current visitation guidelines, please contact information at 571-231-3224. The Alexander T. Augusta Military Medical Center works to ensure safe and quality healthcare to our beneficiaries.

NOTE: All photography, videotaping, and audio recording are prohibited in the hospital. This includes clinical areas, patient care areas (e.g. exam rooms, nurse stations), common areas like hallways, elevators, and dining facilities, as well as exterior outdoor hospital spaces. These steps are taken to help maintain the privacy and safety of our patients and staff members. Any exceptions to this policy must be cleared by Public Affairs in advance and non-compliance may result in further corrective actions.

Current Guidelines

• Family (or Primary Support Persons) is defined by the patient, or by the patient's representative.
• Visitors are those who are accepted by the patient who have some prior connection to the patient: friends, neighbors, buddies, unit members. The patient has the right to accept or reject any visitors.
• We believe the presence of family and friends promotes the healing process. Family presence at the bedside is encouraged between 8 a.m. and 10 p.m. Quiet time is 11 p.m. to 7:30 a.m. to permit patients and family members to rest. Adequate rest is essential to both the caregiver and recovery of the patient.
• A.T. Augusta Military Medical Center is a smoke-free campus.
• Family guests are welcome at any time with coordination and approval of the patient (or primary support person).
• To support patients and their families, each inpatient room includes a pull-out sofa bed to allow one family member (age 18 or older) to stay overnight. 
• Children under 15 years of age must always be accompanied by an adult other than the patient or the primary support person.
• The patient determines who may be present at the bedside. The total number of family and family guests, duration of visits, and ages of visitors, will be managed by the patient in collaboration with the charge nurse/primary nurse to ensure we meet the healthcare requirements and promote the level of care the patient requires.
• The charge nurse has the ability to determine guidelines if appropriate, in consideration of specific patient-family situations.
• All visitors, please remember that all patient areas are "quiet zones."
• Personal pets are not permitted in the hospital.
• Visitors are required to complete hand washing with soap and water or use alcohol-based hand sanitizer when entering and leaving the patient room.
• Because patients are especially at risk to infection, visitors who are sick, including children, with colds, sore throats, or any contagious disease are requested to avoid visitation with patient.
• Visitors with current or recent COVID-19 or upper respiratory infection will not be permitted in high-risk patient environments (e.g. hematology-oncology, Special Care Nursery, or Medical Surgical Units).
• Infection control and safety are among our top priorities. Rooms must be maintained in good order. Please use closets and storage spaces in each room for personal items. Properly dispose of all trash items​.