DiLorenzo Pentagon Health Clinic
Appointments & Referrals

If you have a medical emergency, please call 911 or proceed to the nearest emergency room.

ATTENTION: Extended Wait Times

As the NCR Market continues with its transition to MHS GENESIS, the IRMAC is experiencing extended wait times. We thank you for your patience as we continue to work through our technological challenges. 

Referrals and Authorizations

Information for referrals and authorization can be found on the TRICARE website.

• Check the Status of Your Referral or Authorization

The Integrated Referral Management and Appointment Call Center (IRMAC) can assist you with scheduling your appointment by contacting IRMAC at 1-855-227-6331 or 1-855-CAPMED1 from 6:30 a.m. to 6:30 p.m. to book your next appointment.

DPHC Clinic Information Line: 703-692-8810 (option 6, option 4)

Prescription Refills: 1-800-377-1723

For Referral/Authorization information: 1-855-227-6331 or 1-877-TRICARE 

NOTE: A referral MUST be obtained after being see at a civilian urgent care facility. If no referral is obtained, cost for care will be covered under the Point-of-Service (POS) option, and you will pay higher out-of-pockets costs.   

Need an Appointment?

If you're looking for a primary care provider or a specialist for treatment or a second opinion, please use one of the methods listed below:

• Integrated Referral Management and Appointing Center (IRMAC)
• MHS GENESIS Patient Portal

Specialty Requests

• Pharmacy Prescription Request Form

Have COVID-19 Symptoms?

Stay at home and call the MHS Nurse Advice Line. A registered nurse will help assess your symptoms. If needed, a virtual visit can be coordinated with a healthcare provider. The Nurse Advice Line provides health care support to TRICARE beneficiaries 24/7.