Patient Resources

MHS GENESIS

MHS GENESIS is the single electronic health record for service members, veterans, and their families.

NOTE: ALL websites related to MHS GENESIS will have the .mil domain. For your cyber safety, only use official DOD websites. 

MHS GENESIS Patient Portal

The MHS GENESIS Patient Portal is a secure patient portal, available 24/7, that gives you access to your MHS electronic health record and lets you interact securely with your health care team. Through the patient portal, you can:

  • View and download your health data.
  • Book or cancel appointments.
  • Request prescription refills and renewals.
  • View clinical notes and certain lab and test results.
  • Exchange secure messages with your health care team.
  • Complete a pre-visit questionnaire.
  • Look up health information related to your health concerns, results, and prescriptions.

Getting Started

Log in with a Common Access Card or DS Logon account.
Log in or Register

If you need to access the patient portal for someone else because you’re a health care agent, legal guardian, or special guardian, you first need to be certified as a surrogate. Learn more about surrogacy access to the MHS GENESIS Patient Portal.

 

Need Help?

  • Call the Global Service Center at 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
  • If you need help with DS Logon, visit MilConnect or call 800-538-9552.

Contact Us

IRMAC One Number

855-227-6331
Monday–Friday: 6:30 a.m. to 6:30 p.m.

Behavioral Health Appointments

571-231-3224, Option 4
TTY Number: 571-231-1799

Radiology Appointments

571-231-3224, Option 3
TTY Number: 571-231-1799

General Information

571-231-3224, Option 1
TTY Number: 571-231-1799

MHS Nurse Advice Line

1-800-TRICARE (1-800-874-2273)
Support is available 24/7

Hours

Monday–Friday: 7:30 a.m. to 4 p.m.
Weekends and Holidays: Closed
Please see individual clinics for
specific hours of operation

Location

Alexander T. Augusta
Military Medical Center

9300 DeWitt Loop
Fort Belvoir, VA 22060

Don't forget to keep your family's information up to date in DEERS!