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Patient Resources

MHS GENESIS is Here!

On March 25, 2023 the Department of Defense’s new electronic health record (EHR), MHS GENESIS, launched here at Alexander T. Augusta Military Medical Center (ATAMMC), formerly Fort Belvoir Community Hospital. MHS GENESIS has replaced TRICARE Online at this facility. 

NOTE: Beneficiaries are advised that the official MHS GENESIS Patient Portal is accessible at https://patientportal.mhsgenesis.health.mil or https://my.mhsgenesis.health.mil. It remains a secure website for 24/7 access to your personal health information.

If you find any websites that reference the MHS GENESIS Patient Portal or other information about MHS GENESIS that are not part of the .mil domain, those are not official government websites or affiliated with the Department of Defense or Military Health System. For your cyber safety, only use official websites.

If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-838-3000, available 24/7 or visit https://patientportal.mhsgenesis.health.mil.

What is MHS GENESIS?

MHS GENESIS is the new EHR that provides you and your doctors enhanced, secure technology to manage your health information. When fully deployed, MHS GENESIS will be the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:

  • View health information, including laboratory and radiology results
  • Schedule appointments
  • Communicate securely with care team
  • Request prescription renewals (refills through Audiocare ONLY)
  • Complete intake and screening forms in advance of appointments
  • Access a health library

The MHS GENESIS Patient Portal is replacing the TRICARE Online Secure Patient Portal. 

What does this mean for me?

MHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility.

  • If you had a current TRICARE Online account, it was migrated to MHS GENESIS on March 25, 2023. No action is necessary by you.
  • If you don’t already have a TRICARE Online account, you can log onto https://my.mhsgenesis.health.mil/ using your Common Access Card or DS Logon Account.
  • If you don’t have a DS Logon Account or if you have questions about DS Logon, visit the milConnect website or call 1-800-538-9552.

Contact Us

IRMAC One Number

855-227-6331
Monday–Friday: 6:30 a.m. to 6:30 p.m.

Behavioral Health Appointments

571-231-3224, Option 4
TTY Number: 571-231-1799

Radiology Appointments

571-231-3224, Option 3
TTY Number: 571-231-1799

General Information

571-231-3224, Option 1
TTY Number: 571-231-1799

MHS Nurse Advice Line

1-800-TRICARE (1-800-874-2273)
Support is available 24/7

Hours

Monday–Friday: 7:30 a.m. to 4 p.m.
Weekends and Holidays: Closed
Please see individual clinics for
specific hours of operation

Location

Alexander T. Augusta Military Medical Center

9300 DeWitt Loop
Fort Belvoir, VA 22060

Don't forget to keep your family's information up to date in DEERS!