IRMAC Operational
Date: 07/14/2025
The Integrated Referral Management and Appointing Center (IRMAC) is now back up and operational. However, due to the recent outage, please expect longer than normal wait times for the next couple of days as we work through a backlog of calls.
Please call 855-227-6331 for appointment scheduling.
You may also use the MHS GENESIS Patient Portal for scheduling and managing appointments.
For urgent needs, call the MHS Nurse Advice Line at 1-800-874-2273 (Option 1) and request a virtual care appointment.
Thank you for your continued patience and understanding as we restore full service. We will provide further updates as needed.
IRMAC Temporary Number
Date: 07/10/2025
IRMAC Call Center Update!
We’ve implemented a temporary solution to support you while the main IRMAC Call Center remains down.
You can now call our temporary IRMAC Call Center number at 301-400-0240 for assistance with appointments and care coordination.
Please Note: You may experience longer than normal wait times as we work to restore full service. We appreciate your patience and understanding.
IRMAC Unavailable
Date: 07/09/2025
We would like to inform you that the Integrated Referral Management & Appointing Center (IRMAC) is currently experiencing an unexpected outage. As a result, the IRMAC Call Center (855-227-6331) is temporarily unavailable.
In the meantime, the front desk staff at ATAMMC Family Medicine, Internal Medicine, and Pediatrics clinics are available to assist you with scheduling appointments. You may also reach your provider or care team through the MHS GENESIS Patient Portal.
Please use the following numbers to schedule an appointment directly:
- Family Medicine: 571-231-1803
- Internal Medicine: 571-231-1022
- Pediatrics: 571-231-1015
Thank you for your understanding and cooperation as we work together to ensure safe, high-quality care for all those we are privileged to serve.
Detailed information is also available on the A.T. Augusta Military Medical Center Facebook page: facebook.com/ATAMMC.DHA.